We sat down with one of our hospital case managers to better understand how enTouch helps him on a day-to-day basis. What was the biggest thing he said? Communication...it’s a hot topic in healthcare and, in an industry that relies heavily on fax machines, it’s not always easy. Here’s a quick patient story that clearly outlines how increased, real-time communication can have a direct impact on patient care and outcomes.
Over 5 million patients transition from hospitals to skilled nursing facilities each year. Millions of others transition from hospitals to their homes, rehabilitation centers and other care settings. Social workers are central to these transitions. They are tasked with discharge planning and coordinating post-acute care from the early stages of a patient’s hospitalization. Their responsibility often follows patients as they move among different caregiver settings.